ehoo89

Level 1 (16 points)

Windows Software

Q: my iphone switched off after installing the new software

my iphone switched off after installing the new software

Posted on Sep 14, 2016 2:25 AM

I have this question too

Q: my iphone switched off after installing the new software

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Helpful answers

by Allen A,

Allen A Sep 14, 2016 2:50 PM in response to ehoo89
Community Specialists

Sep 14, 2016 2:50 PM in response to ehoo89

Hi ehoo89,

I understand that you are trying to update your iPhone, but it has powered off. I know it's important to have the most up to date software working on your iPhone, so I'm happy to help.

Check out this article that we have for troubleshooting update issues with your iPhone:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Thanks for using the Apple Support Communities, cheers!
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