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Helpful answers
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Sep 14, 2016 2:14 AM in response to shell026by Jonathan UK,★HelpfulHi Michelle
Try following the steps here for iPhone, including checking your cellular settings:
Also check whether Restrictions are enabled:
- On your iPhone, go to: Settings > General > Restrictions.
If you have not yet done so, it may also help to update your iPhone and Apple Watch to the latest software, starting with your iPhone:
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Sep 14, 2016 2:08 AM in response to Jonathan UKby shell026,Thank you,
I'll give this a try. My phone will connect to the app store however it won't go into featured,search or explore on the watch app.
Michelle
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Sep 14, 2016 2:13 AM in response to shell026by Jonathan UK,★HelpfulCheck this setting:
On your iPhone, go to: Settings > Cellular / Mobile Data > turn on data at the top, then scroll down to the section headed "Use Cellular / Mobile Data For" > turn on the setting for Watch (note: carrier charges may apply for data usage).
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Sep 14, 2016 2:17 AM in response to shell026by Jonathan UK,You may still wish to update the software on your iPhone and watch (starting with your iPhone). Major updates were released yesterday for each:
- Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
- Update the software on your Apple Watch - Apple Support
More information: