BiiBz

Q: Favourite contacts on WatchOS3 not syncing with iPhone?

I have a Apple Watch Series 1 running Watchos3 and a iPhone 6 plus with ios10. When changing my favourites in the contacts app on my phone it is not changing on the apple watch. I have looked in the watch app on the iPhone and cant find anywhere to change it either.

Apple Watch, watchOS 3

Posted on Sep 14, 2016 4:10 AM

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Q: Favourite contacts on WatchOS3 not syncing with iPhone?

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  • by Jonathan UK,Solvedanswer

    Jonathan UK Jonathan UK Sep 14, 2016 4:42 AM in response to BiiBz
    Level 7 (34,609 points)
    Apple Watch
    Sep 14, 2016 4:42 AM in response to BiiBz

    Hi

     

    It may help to reset your sync data:

     

    • On your iPhone, in the Watch app, to go: My Watch (tab) > General > Reset > tap once on Reset Sync Data.
    • The process will run in the background (invisibly to you), so allow a minute or so afterwards.

     

    To clarify, Series 1 does not refer to your existing, first generation watch. It instead refers to a new Apple Watch model that has the same features as the original Apple Watch, except for a new dual core processor.