taoq

Q: apple TV 4 show white screen apps after power outage

Hi, have you had the same issue with apple tv 4?

Everytime after a power outage, when I try to open third-party apps on apple tv 4, it only shows white screen. The built-in apps work fine.

I tried reset. It worked. BUT! It's a time consuming thing to reset it and install the apps again one by one, especially those which require

to login in the app.

Apple TV

Posted on Feb 6, 2016 7:49 AM

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Q: apple TV 4 show white screen apps after power outage

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  • by Vinceassociate,Helpful

    Vinceassociate Vinceassociate Feb 6, 2016 10:34 AM in response to taoq
    Level 4 (1,738 points)
    Feb 6, 2016 10:34 AM in response to taoq

    Try force quitting each app instead of reinstalling them.

    Tap the TV icon button twice and swipe up on all the running apps and then relaunch them.

  • by Soupy316,

    Soupy316 Soupy316 Sep 14, 2016 5:50 AM in response to taoq
    Level 1 (4 points)
    Sep 14, 2016 5:50 AM in response to taoq

    I have the fix!!!!

     

    I had a power outage on Monday, When  went to watch Netflix I noticed the same issue.  I noticed this with all of my third party apps.

     

    I was able to fix it by installing a new/different free app, which apparently syncs your appletv with your account.  Once I did that Netflix and all other third party apps started to work perfectly.