TomKouts

Q: I can't approve my iPhone to restore it from iCloud

I had to reset my iPhone 5s (running iOS 10) but I can't restore it from my iCloud backup. It asks for my previous passcode for my iPhone, which I have forgotten. On the screen it says, "Go to one of your other devices signed into iCloud to approve this iPhone." I have tried signing in on another iPhone, and checked the iCloud settings, but that does not work. Does anyone know how to fix this?

iPhone 5s, iOS 10

Posted on Sep 14, 2016 4:35 AM

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Q: I can't approve my iPhone to restore it from iCloud

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