Bjorninou

Q: Refurbished iPhone and AppleCare

Hello,

 

I would like to buy an iPhone from a private seller on Ebay. This is a refurbished device (exchanged by Apple), likely using the current owner's AppleCare plan.

 

My question is, if I would buy this phone, can I buy a new AppleCare plan for it?

 

Thanks!

iPhone 6, iOS 9.3.5

Posted on Sep 14, 2016 9:00 AM

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Q: Refurbished iPhone and AppleCare

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  • by RUSD tech,Solvedanswer

    RUSD tech RUSD tech Sep 14, 2016 9:15 AM in response to Bjorninou
    Level 1 (49 points)
    iPhone
    Sep 14, 2016 9:15 AM in response to Bjorninou

    Applecare can only be purchased during the active 1 year warranty period.


    If it is older, then no.

     

    If the seller did indeed get Applecare, it should be transferrable.  Check with Apple's Selfsolve warranty checker by getting the phone's serial number.

     

    Make sure the seller does not owe money on the phone (contract) or to the carrier (outstanding bill) otherwise you will end up with a non active phone.

  • by Ingo2711,

    Ingo2711 Ingo2711 Sep 14, 2016 9:17 AM in response to Bjorninou
    Level 7 (25,841 points)
    iPhone
    Sep 14, 2016 9:17 AM in response to Bjorninou

    There is an option given by Apple Care to transfer the plan to a new owner of the phone, contact Apple Care to get more details:http://www.apple.com/de/support/products/iphone.html

    10. Transfer of Plan

    Subject to the restrictions set forth below, you may make a one-time permanent transfer of all of your rights under the Plan to another party, provided that: (a) you transfer to the other party the original proof of purchase, the Plan's Confirmation, the Plan’s printed materials and this service contract; (b) you notify Apple of the transfer by sending, faxing or e-mailing notice of transfer to Apple Inc.

    ...

    ... When notifying Apple of the transfer, you must provide the Plan Agreement Number, the serial number of the Covered Equipment, and the name, address, telephone number and email address of the new owner.

  • by Bjorninou,

    Bjorninou Bjorninou Sep 14, 2016 9:15 AM in response to RUSD tech
    Level 1 (8 points)
    iPhone
    Sep 14, 2016 9:15 AM in response to RUSD tech

    Very helpful, thank you very much!

  • by Michael Black,

    Michael Black Michael Black Sep 14, 2016 9:20 AM in response to Bjorninou
    Level 7 (24,472 points)
    Sep 14, 2016 9:20 AM in response to Bjorninou

    If the seller did any repairs themselves, or had any unauthorized repairs, any and all warranty on that device will be void already. If it is more than one year old, from original retail purchase, the warranty is ended.

     

    EBay sellers are not authorized resellers, so this is no different than any other private party used device sale.  Make sure the device is not activation locked, if you can. If it is and the seller refuses to help you remove it, then file a claim with eBay.