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Helpful answers
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Aug 22, 2016 4:50 PM in response to Manticsby Sicario16,I Had the same problem as well, try selecting the video and selecting the option to duplicate the video.. It'll download the video all over again and you'll have 2 of the same videos, but then delete the vid and move on. (:
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Sep 10, 2016 9:13 AM in response to Manticsby gtormollan,i have this problem and none of these solutions have helped. Tried downloading and video just says downloading. Its been at 25 % for ten minutes So I can not duplicate. I can not edit because it says failed to download video and I get the other screen that says unable to complete process. Sweet!
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Sep 14, 2016 9:22 AM in response to Manticsby kc5thy,My friend has an IPhone 6 and last night she had the same problem. Some of her videos on her phone played, but 3 of them just got the spinning wheel. She deleted two of the videos. I wanted to try something so I selected one of the deleted videos and clicked on "restore". I then used Airdrop to copy the video to my IPhone 5s. Somewhere during the process of either it restoring the video or using the Airdrop process it said something about "Preparing video, please wait". Once the Airdrop was done, the video on my IPhone 5s and the one restored on her IPhone 6 would then play. We imported the video into Photo on her Macbook and it played on there as well. So we did the same thing to the other video that was deleted and it began to play as well. The third video we did not do anything to it, but all of sudden, it would now play. So it appears that using the restore feature of a deleted photo or in the process of using Airdrop, it does some sort of repair of the video and allows it to then play. Don't know if this will work for everyone, but worked for us. Good luck.