alidinak

Q: iMessage messed up in iOS 10 update

After updating to iOS 10 my iMessage app is pretty much useless.  For the first hour I would click on it and it would just go to a white screen and then crash.  After numerous attempts I finally got it to work.  Then my iMessages aren't sending after finally getting the app to work.  It says undelivered or will send as a SMS.  Very inconvenient.  Is anyone else having his problem?

iPhone 6s, iOS 10

Posted on Sep 13, 2016 4:35 PM

Close

Q: iMessage messed up in iOS 10 update

  • All replies
  • Helpful answers

Page 1 Next
  • by Jacobr56,

    Jacobr56 Jacobr56 Sep 13, 2016 4:50 PM in response to alidinak
    Level 1 (8 points)
    iPhone
    Sep 13, 2016 4:50 PM in response to alidinak

    I have this same problem. The messages app is just blank. Turning the phone off and on is a temporary fix, but the problem will happen again.

  • by alidinak,

    alidinak alidinak Sep 13, 2016 4:59 PM in response to Jacobr56
    Level 1 (8 points)
    iPhone
    Sep 13, 2016 4:59 PM in response to Jacobr56

    I restored my phone back to iOS 9.  Could care less about iOS 10 until my 7 arrives.  I'll deal with it then.  SMH, Apple is effing up.

  • by jefftb78,

    jefftb78 jefftb78 Sep 13, 2016 7:25 PM in response to alidinak
    Level 1 (8 points)
    Photos for Mac
    Sep 13, 2016 7:25 PM in response to alidinak

    Same problem here.  I am not getting some messages (they show up on my iso9 iPad) and most messages are going out text and not iMessage when I can.  And sometimes the Message app won't load.

  • by hasani007,

    hasani007 hasani007 Sep 14, 2016 3:23 AM in response to alidinak
    Level 1 (4 points)
    iPhone
    Sep 14, 2016 3:23 AM in response to alidinak

    Same here. Really annoying! iMessage is unusable on ios10!

  • by jwelsh88,

    jwelsh88 jwelsh88 Sep 14, 2016 10:02 AM in response to alidinak
    Level 1 (4 points)
    iPhone
    Sep 14, 2016 10:02 AM in response to alidinak

    So, I was excited to upgrade my phone (6S, AT&T) to iOS 10 yesterday (as I usually am with upgrades) -- to the point that I brought my laptop into work to facilitate the work.

     

    And while I have generally been happy with the upgrade, there are a few issues. Including the battery life and heat of the phone, I am finding that iMessage continues to crash, or freeze. I am able to use it for a short period of time before either I am not able to open my messages or the iMessage section of Settings. Or, it reverts to SMS ("green") rather than iMessage.

     

    I keep doing a restart to free me of the problem -- but it has yet to stop. Any help from anyone?

     

    Thanks so much.

  • by jefftb78,

    jefftb78 jefftb78 Sep 14, 2016 10:07 AM in response to alidinak
    Level 1 (8 points)
    Photos for Mac
    Sep 14, 2016 10:07 AM in response to alidinak

    I reset my network settings and seem to be having better luck.

  • by jwelsh88,

    jwelsh88 jwelsh88 Sep 14, 2016 10:16 AM in response to jefftb78
    Level 1 (4 points)
    iPhone
    Sep 14, 2016 10:16 AM in response to jefftb78

    Thanks, Jeff. Fingers crossed . . .  (Now I need to reenter all those wifi passwords I had saved around the world, lol.)

  • by jwelsh88,

    jwelsh88 jwelsh88 Sep 14, 2016 12:06 PM in response to jefftb78
    Level 1 (4 points)
    iPhone
    Sep 14, 2016 12:06 PM in response to jefftb78

    Well, it seemed to work for an hour or two. But it is back to freezing/crashing/quitting on me.

  • by auzik18,

    auzik18 auzik18 Sep 14, 2016 7:09 PM in response to alidinak
    Level 1 (4 points)
    iPhone
    Sep 14, 2016 7:09 PM in response to alidinak

    I'm having this problem too. Ironic & frustrating that it's an Apple app that is not functioning properly and not a downloaded app...

  • by VHAJR,

    VHAJR VHAJR Sep 26, 2016 11:40 AM in response to alidinak
    Level 1 (98 points)
    iCloud
    Sep 26, 2016 11:40 AM in response to alidinak

    I haven't seen the white screen but almost half of the messages to my kids (both on iOS 10, we are all using iPhone 6s's) are sending as SMS, but still FAIL to send (they never see them). iOS 10 seems to have squashed a lot of bugs but IMO not being able to communicate with my children reliably is a huge issue considering texting has been around for a little while now...

  • by Kslangley,

    Kslangley Kslangley Sep 27, 2016 9:01 AM in response to alidinak
    Level 1 (4 points)
    iPhone
    Sep 27, 2016 9:01 AM in response to alidinak

    My iMessage screen went completely blank and won't load any of the messages on my phone although if I go into usage it says I have stored messages there.  It's now only showing new messages I write, which is a miracle after it would barely let me even type for several hours. Anyone find a solution to this?

  • by iliag,

    iliag iliag Oct 1, 2016 8:51 AM in response to alidinak
    Level 1 (4 points)
    Oct 1, 2016 8:51 AM in response to alidinak

    I Have the same problem.  This is inconvinient. i think I am going back to IOS9

    this is frustrating

  • by scubahood6,

    scubahood6 scubahood6 Oct 3, 2016 9:08 PM in response to alidinak
    Level 1 (4 points)
    Oct 3, 2016 9:08 PM in response to alidinak

    I also have this issue with imessage and camera. Its extremely frustrating, I have been in contact with apple support via phone and in store. I am currently waiting to hear back from the engineers.

  • by auzik18,

    auzik18 auzik18 Oct 4, 2016 11:00 AM in response to alidinak
    Level 1 (4 points)
    iPhone
    Oct 4, 2016 11:00 AM in response to alidinak

    I spoke with Apple support chat for about 3 hours one night. The solution is to re-download iOS 10 manually.

     

    Steps:

    -When your phone is connected to your computer through USB, press and hold the home and power button until AFTER the apple logo appears

    -The itunes logo will appear with an image of the USB cord

    -iTunes will then pop up and ask you if you wish to manually restore or update your phone

    -Choose *update* then wait

     

    For me, my phone updated to iOS 9.3.5 & I was no longer connected to my service provider (Verizon). I then had to do a software update back to 10. This fixed my iMessage issue, however I lost all of my text messages. Hopefully this works for some people.

Page 1 Next