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Q: Problem with restoring "security questions" in AppleID - my money leaves from Credit Card after that

Hello Support team,

 

When I tried to restore "security questions" in AppleID, the system provide to enter Credit Cart information for confirming that I'm owner of account (AppleID).

 

I entered information from my Credit Card (there was the message that any payments will not be made - only for checking info).

But system shows me messages that "Expires date" of my card is wrong (but it's right on 100%).

It was repeated 10 times.

 

After that I checked my Credit Card and saw that it was 10 payments from my Card to "ITUNES.COM/BILL, ITUNES.COM" - every payment equals to 1$.

 

After that I changed that Credit Card to another and one more payment was done to "ITUNES.COM/BILL, ITUNES.COM", but I have nothing bought in Apple Store today.

 

Please, check this situation and return money to my Credit Card.

Thank you.

iPhone 6s, iOS 9.3.5, null

Posted on Sep 14, 2016 2:05 AM

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Q: Problem with restoring "security questions" in AppleID - my money leaves from Credit Card after that

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