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Helpful answers
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Sep 13, 2016 6:08 PM in response to Gandy69by zanjabil,I have done the old trick: sign out from iCloud and sign back in. unfortunately, it didn't do the trick. The same happened on my iMac when updating to macOS Sierra - I lost all my text replacement. I also did sign out from iCloud and sign back in. unfortunately, it also didn't do the trick. Anyone know how to restore the text replacement. Isn't it resided in the cloud?
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Sep 14, 2016 12:26 AM in response to Gandy69by Rjwd ,I did but fixed it. First I signed out and then logged back in with my apple user ID. I also turned off auto correction and shortcuts in settings under keyboard. No luck. I signed back in, turned everything back on. Still no luck. Then I shut down my iPad rebooted and now it works. Hope this helps. Good luck.
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Sep 14, 2016 5:13 AM in response to Gandy69by DDAGOSTINO,Same here. text replacement was missing with the beta versions too. I submit this to Apple via the feedback app two or three beta versions ago but nada!
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Sep 14, 2016 11:33 AM in response to Rjwdby Matthew110607,Tried this but all it did was restore the stupid "omw" message not the thousands I had before update.
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Sep 14, 2016 1:38 PM in response to Matthew110607by zanjabil,in addition I now cannot enable my keychain. Hmmmm. Whatis the best solution?
Matthew110607 wrote:
Tried this but all it did was restore the stupid "omw" message not the thousands I had before update.
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Sep 14, 2016 1:41 PM in response to zanjabilby Matthew110607,I spent an hour and a half on tech support with level 2 and they couldn't do a **** thing about it. All of my devices said I had to verify the device on ANOTHER device, making it IMPOSSIBLE. I got so frustrated I just reset the keychain.
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Sep 14, 2016 1:56 PM in response to Gandy69by YingJames,I Had the same issue and tried lots of different things. this is what worked for me, I typed omw and On my way! Came up, after that all my shortcuts works.
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Sep 15, 2016 12:03 PM in response to Gandy69by tzf,Having the same issue. Tried reboot, no luck. Probably lost at least 50 phrases. Always a good idea to wait awhile before upgrading to a new iOS. I never seem to learn that lesson....
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Sep 17, 2016 12:27 PM in response to Gandy69by mickfromseattle,me too. same issue. I tried signing in and out and rebooting… Nothing worked. Thank you for starting this discussion.
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Sep 19, 2016 7:59 AM in response to Gandy69by carlowho,Mine was fixed. On my iPhone, I first turned off iCloud drive, then signed out, then rebooted. I signed back into iCloud then it took a minute for my phrases to load.
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Sep 19, 2016 8:19 AM in response to carlowhoby Matthew110607,^ This didn't work for me.
It did bring up an odd point though. Signing out of iCloud and Drive and rebooting the phone resulted in the "omw" shortcut coming back and the deleting of five "essential" shortcuts I had made in the interim. It eventually restored my five "new" shortcuts that I had created after this problem began, but not the other 995 or so shortcuts I had made prior to upgrading to iOS 10.
So that says to me that somehow upgrading just wiped them off of iCloud for some reason. It's also VERY clear that the issue is iCloud-based, not locally backed up or anything based as initially suggested.
Sure would love a way to get back my 1,000 or so shortcuts so I don't have to manually enter them again, but if it restored five new ones, that's probably a good indication that the old ones are gone.
This happened to me when I moved to iOS 9 as well. But not on incremental updates like 9.1, 9.2, etc. And then again on 10.
I'm hesitant to redo all my shortcuts only to have them disappear when I get my new iPhone 7 next week though...so I'd love it if someone could solve this problem.
I wonder if I could trigger the transfer from iCloud to the phone using an old backup. There is a file called CloudUserDictionary.sqlite located under iPhone/System Files/Keyboard Domain/CoreData/Mobile/User Dictionary/D5555ds;aljkfd;lfj/store
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