tarchic

Q: Why is my system so slow now

I've updated to the latest ios for my MacBook Pro and it is now very slow - system takes a long time to boot up, getting on Chrome and doing a simple search is extremely slow. Whenever I click on an application I get the colored circle, like it's just processing. Memory seems fine and I've deleted a lot of apps - storage not an issue. Any ideas of what I can try? TIA!!

MacBook Pro (15-inch Mid 2012), iOS 10

Posted on Sep 14, 2016 11:15 AM

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Q: Why is my system so slow now

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  • by seventy one,

    seventy one seventy one Sep 14, 2016 12:19 PM in response to tarchic
    Level 6 (15,140 points)
    Peripherals
    Sep 14, 2016 12:19 PM in response to tarchic

    First, your Macbook pro does not operate on iOS.   What OS are you using?

     

    How far back in the past was your machine operating as you wanted it to.

     

    What have you done since to change things (Upgraded your OS etc?).

  • by lllaass,

    lllaass lllaass Sep 14, 2016 12:30 PM in response to tarchic
    Level 10 (188,908 points)
    Desktops
    Sep 14, 2016 12:30 PM in response to tarchic

    Run this and post the results here so we know more about your configuration.

    http://etrecheck.com/

    EtreCheck

    https://discussions.apple.com/docs/DOC-6172

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 14, 2016 12:46 PM in response to tarchic
    Level 5 (7,778 points)
    Notebooks
    Sep 14, 2016 12:46 PM in response to tarchic

    You say "memory seems fine" - what makes you say that?

    EtreCheck will tell us precisely, but IF you have 4GB or less, there's your problem right there. Fro all reports, a MBPro that ran fine on Mavericks with 4GB will struggle with El Capitan

    Fire this up for a "dashboard" of metrics > Use Activity Monitor on your Mac - Apple Support

  • by tarchic,

    tarchic tarchic Sep 15, 2016 5:30 AM in response to lllaass
    Level 1 (4 points)
    Desktops
    Sep 15, 2016 5:30 AM in response to lllaass

    Ok so it took awhile for the etrecheck to run, then I couldn't paste the results because the system was so slow I couldn't email it or access the support community so had to wait until I got to work this morning. Lots of adware was found and I tried to remove but said I couldn't because I didn't have Time Machine configured so I tried to do that and kept getting preference pane error Finally got it going but it's still backing up at home right now as we speak. Besides removing the adware, let me know if there is any additional insight you can provide from the report - greatly appreciated!!

    etrecheck_Page_1.jpgetrecheck_Page_2.jpgetrecheck_Page_3.jpgetrecheck_Page_4.jpgetrecheck_Page_5.jpg

     

     

     

     

     

     

     

     

     

  • by JimmyCMPIT,Helpful

    JimmyCMPIT JimmyCMPIT Sep 15, 2016 5:52 AM in response to tarchic
    Level 5 (7,562 points)
    Mac OS X
    Sep 15, 2016 5:52 AM in response to tarchic

    well first off, you have adware and you should remove it, etrecheck gives you the option to do this or you can use malwarebytes for mac (www.malwarebytes.com) for free, though no single method is 100%

     

    secondly get rid of the fitbit app, it's known to cause problems. See the developers site for directions, do not simply drag and drop to trash it does not remove this type of application.

     

    get rid of the MG app, it can't be identified.

     

    get rid of the seagate app, let the OS manage the drive or expect problems.

     

    once you do boot into safe mode then reboot normally.

    Try safe mode if your Mac doesn't finish starting up - Apple Support

  • by tarchic,

    tarchic tarchic Sep 15, 2016 5:54 AM in response to JimmyCMPIT
    Level 1 (4 points)
    Desktops
    Sep 15, 2016 5:54 AM in response to JimmyCMPIT

    Thank you!! Been trying to remove adware but couldn't due to Time Machine issues- would not let me remove the adware. Will try the link you recommended. Appreciate your help!