rsjm
Level 1 (14 points)
Publishing

Q: Feedburner to iTunes

Can anyone help me figure out what's going wrong with my feeds? iTunes is now telling me that one of them is not reading correctly (after working for years) and the other I can't get iTunes to read at all. Love some help!

 

 

http://feeds.feedburner.com/BranchesListen

http://feeds.feedburner.com/brancheslisten/ccHJ

iMac, Mac OS X (10.7)

Posted on Sep 14, 2016 11:45 AM

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rsjm

Q: Feedburner to iTunes

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 14, 2016 12:49 PM in response to rsjm
    Level 9 (78,198 points)
    iTunes
    Sep 14, 2016 12:49 PM in response to rsjm

    Both of your feeds include this tag:

     

    <itunes:new-feed-url>http://I</itunes:new-feed-url>

     

    This is a redirection tag which works only in iTunes and the Store, and obviously is redirecting them to a nonexistent URL, hence the error. You should remove this tag.

  • by rsjm,

    rsjm rsjm Sep 14, 2016 1:33 PM in response to Roger Wilmut1
    Level 1 (14 points)
    Publishing
    Sep 14, 2016 1:33 PM in response to Roger Wilmut1

    Thanks Roger! I'm using Feedburner to create these feeds... any info on where it's adding that?

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 14, 2016 1:37 PM in response to rsjm
    Level 9 (78,198 points)
    iTunes
    Sep 14, 2016 1:37 PM in response to rsjm

    Assuming you have actually created the feed from scratch in Feedburner, as opposed to the more usual process of creating a feed elsewhere and submitting it to Feedburner, you will need to look in Feedburner's settings - I believe it includes the facility for adding a redirect, though I'm not familiar with the details, and it may be that you've inadvertently added the I to it.

  • by rsjm,

    rsjm rsjm Sep 14, 2016 1:42 PM in response to Roger Wilmut1
    Level 1 (14 points)
    Publishing
    Sep 14, 2016 1:42 PM in response to Roger Wilmut1

    Thanks I found it - it was in Feeder. A mistake. Do they look good now? Appreciate the help!

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 14, 2016 1:49 PM in response to rsjm
    Level 9 (78,198 points)
    iTunes
    Sep 14, 2016 1:49 PM in response to rsjm

    It's gone from the second feed but it's still in the first.

  • by rsjm,

    rsjm rsjm Sep 14, 2016 2:04 PM in response to Roger Wilmut1
    Level 1 (14 points)
    Publishing
    Sep 14, 2016 2:04 PM in response to Roger Wilmut1

    Thanks again, still trying to figure out why it won't publish a new feed now.

  • by rsjm,

    rsjm rsjm Sep 14, 2016 2:36 PM in response to Roger Wilmut1
    Level 1 (14 points)
    Publishing
    Sep 14, 2016 2:36 PM in response to Roger Wilmut1

    Hey Roger, does it look alright now - the first one? I don't see the error you pointed out but I'm getting an error 504 now!

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 14, 2016 2:55 PM in response to rsjm
    Level 9 (78,198 points)
    iTunes
    Sep 14, 2016 2:55 PM in response to rsjm

    The redirect tag has now gone and the feed can be subscribed to successfully in iTunes. However Podcasts Connect is complaining that it can't download episodes. This is because it checks only the top episode in the feed, and the top one here, 'Thoughts on Six', doesn't contain any playable media: hence the error. It won't show in iTunes either - it does not display episodes with no playable media.

     

    You should remove this episode. Once accepted you can add it back if necessary: it won't then cause any problems but it won't show either.