Q: I have an iMac with my Book external drive. A notice popped up your device My Book for Mac has a RAID configuration issue. Launch ... I have an iMac with my Book external drive. A notice popped up your device My Book for Mac has a RAID configuration issue. Launch WD drive utilities software to get info. 2 of the short test passed the long one failed. What do I do to correct this more
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Helpful answers
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Sep 14, 2016 1:52 PM in response to sued60by John Galt,WD drive utilities
Uninstall it. Utilities such as those should never be installed on a Mac. Western Digital's "drive utility" and "drive manager" software has been known to cause hard disk drive corruption and data loss.
Launch Disk Utility and use its First Aid feature. Report any errors it finds.
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Sep 14, 2016 2:40 PM in response to John Galtby sued60,Thank you. I wonder how it got on my computer?
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Sep 14, 2016 2:49 PM in response to sued60by John Galt,Many drives include "free" utilities already installed on them. Western Digital is not alone, although their software is the only example I know of that has caused problems for Mac users.
That does not mean Seagate's or other, similar utilities can be relied upon either. The first thing you should do with any new hard disk drive is to erase it using Disk Utility, thereby erasing whatever extraneous junk its vendor may have included.