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Cilantro8

Q: Migrating data from old macbook to new now shows 2 accounts of the same name

I have an aunt who recently purchased a new Macbook.  When she was in the store they helped her set it up, so she choose the same name as the one on her old Macbook.  They also gave her instructions on how to move data directly from the old one to the new one. 

 

She enlisted my help, however, I'm not a Macbook user and in following the instructions they provided we ended up  having 2 accounts of the same name on her new Macbook.

 

The new account has her Office products but none of the old files.  The old account has all the old files but for some reason isn't giving her access to the Office apps.  Is there a way to merge these 2 accounts or transfer the data to the "new" account and then remove the old one, so she only has 1 account and doesn't get confused by the 2 accounts.

Posted on Sep 14, 2016 4:51 PM

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Q: Migrating data from old macbook to new now shows 2 accounts of the same name

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