barbarafromsanta ana

Level 1 (4 points)

Notebooks

Q: MacBook won't shutdown after upgrade to 10.11.6

It won't shutdown! OR restart! I have to force quit each time!

Posted on Sep 14, 2016 12:50 PM

I have this question too

Q: MacBook won't shutdown after upgrade to 10.11.6

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by OGELTHORPE,Helpful

OGELTHORPE Sep 14, 2016 3:52 PM in response to barbarafromsanta ana
Level 9 (52,323 points)

Mac OS X

Sep 14, 2016 3:52 PM in response to barbarafromsanta ana

Try SMC and NVRAM resets:

https://support.apple.com/en-us/HT201295

https://support.apple.com/en-us/HT204063

Ciao.
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by barbarafromsanta ana,

barbarafromsanta ana Sep 14, 2016 4:51 PM in response to OGELTHORPE
Level 1 (4 points)

Notebooks

Sep 14, 2016 4:51 PM in response to OGELTHORPE

Tried both. Neither worked.

Thank you for the effort
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by OGELTHORPE,

OGELTHORPE Sep 14, 2016 4:57 PM in response to barbarafromsanta ana
Level 9 (52,323 points)

Mac OS X

Sep 14, 2016 4:57 PM in response to barbarafromsanta ana

I think your MBP is a good candidate for a FREE evaluation at an Apple store genius bar. I suggest you make an appointment.

Ciao.
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by barbarafromsanta ana,

barbarafromsanta ana Sep 14, 2016 4:58 PM in response to OGELTHORPE
Level 1 (4 points)

Notebooks

Sep 14, 2016 4:58 PM in response to OGELTHORPE

FREE you say? I'll do it! Thank you!
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