Q: New Uverse modem drops Time Capsule once a day
I think I have a similar issue as MaxKaladin had about 9-10 months ago, but i can't seem to figure out how to solve the issue in my environment. I have an Apple Time Capsule 802.11 ac and have it directly connected with my Uverse modem. The TC is set in bridge mode. Furthermore, i have an airport express connected directly to the TC via one of the 3 LAN ports (to facilitate wifi in a distant part of the house) and this AE is also set for bridge mode. I've set both TC and AE to static ip addresses 0f 192.168.1.200 & .210 (TC and AE, respectively). Once I establish connection with the Uverse modem (with all wifi services disabled), everything seems to work great.....for a period of time. Typically, around the 22-24th hour of connectivity, my TC loses broadband connection with the Uverse modem and all my wireless clients are then dead in the water. Upon a restart of the TC, all is well for the next 22-24hrs. Obviously, nobody wants to live like this! I haven't set my Uverse modem to a static ip as MaxKaladin suggested he did, partially bc I'm not exactly sure how. If that seems to be the recommended simple solution, i'll get the right person to help me with the Uverse modem (apologies, but I'm not truly tech savvy). Any other suggestions that a novice might try to solve my issue.
For the record, Bob Timmons helped me probably 2-3 years ago with my wireless home environment and it had worked great since. Its only the introduction of this new Uverse modem (which apparently is so much better) that I've had the problem. And, of course, the Uverse technical support is practically useless until you manage to get 3-4 tiers up into the help call tree (which i haven't had the time or patience to attempt yet). Kindly appreciate any response.
~ds
I also set the DCHP Lease time to 72hr from 24, which might help me triangulate my issue if I'm able to stay connected for almost 72hrs rather than almost 24hrs.
Posted on Sep 14, 2016 4:52 PM


