leahbeee

Q: iphone 6 is totally unresponsive after ios10 update

while updating my phone, once the loading bar under the apple logo was completely finished, it disappeared leaving a blank black screen. the screen is lit up, just blank. how do i fix this?

Posted on Sep 14, 2016 7:49 PM

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Q: iphone 6 is totally unresponsive after ios10 update

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 14, 2016 7:52 PM in response to leahbeee
    Level 10 (122,107 points)
    Apple Music
    Sep 14, 2016 7:52 PM in response to leahbeee

    Try a force restart...

     

    Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

     

    If that doesn't help, charge the battery to at least 50% then try a restart.

     

    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.