melikasartoveh

Q: recovery mode after download iOS 10.0.1 in from mac

after updating to iOS 10 my iPhone 6s went to recovery mode. I connect it to my iTunes and it said that iOS 10.0.1 should be downloaded. Anyway I download it again but in extracting process my iPhone disconnects from iTunes. I have last version of iTunes and even if I want restore this happens again. My phone won't turn on either.

iPhone 6s, iOS 10

Posted on Sep 14, 2016 10:56 PM

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Q: recovery mode after download iOS 10.0.1 in from mac

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  • by Ella Fitzgerald,

    Ella Fitzgerald Ella Fitzgerald Sep 14, 2016 11:07 PM in response to melikasartoveh
    Level 4 (2,484 points)
    iPhone
    Sep 14, 2016 11:07 PM in response to melikasartoveh

    Follow these steps to fix the problem with recovery mode during installing iOS 10.

    1. Connect your iPhone to your computer via iTunes.
    2. Wait about 30 seconds to allow iTunes reading your device.
    3. Click Update on your computer when prompted that, "There is a problem with the [device] that requires it to be updated or restored."
    4. Click Update again on your computer when prompted that, "If your [device] can't be updated, you will need to restore it to its factory settings."
    5. Click Restore if you see "Your iPad can't be updated..." (you won't necessarily have to restore).
    6. Click Restore and Update to confirm that you want to restore your device to its factory settings.

    You can also use this information in order to fix the issue If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

  • by melikasartoveh,

    melikasartoveh melikasartoveh Sep 14, 2016 11:25 PM in response to Ella Fitzgerald
    Level 1 (4 points)
    iTunes
    Sep 14, 2016 11:25 PM in response to Ella Fitzgerald

    Thank you for your time but still I have done all that. i don't know why my phone disconnects from iTunes and doesn't connect until the extracting software is done and had error that cause your phone is not connected you can't update or restore