zurrachillo
Level 1 (4 points)
Mac OS X

Q: VPN error connecting - pppd restricted

Hi I think I have a problem with OX The captain and networks, I sail perfectly with the team but since update has stopped running the VPN, I tried the option of entering recovery mode to "disable csrutil" then "sudo chmod u + s / usr / sbin / pppd "but it does not work when using Netextender or FortiClient. I have another Mac with Lion and working properly the only difference I notice in the 'pppd' file in the Captain makes me "restricted, compressed" and only Lion "compressed" I put a picture and a log of netextender:

 

09/15/2016 10:15:59.271 [general info 603] NetExtender 8.1.788 for Mac OS X initialized

09/15/2016 10:15:59.299 [general info 603] NetExtender app bundle path = /Applications/NetExtender.app

09/15/2016 10:16:01.045 [gui info 603] createLogPanel()

09/15/2016 10:16:01.730 [config info 603] Loading saved profiles...

09/15/2016 10:16:16.507 [connect info 603] User: “prueba”

09/15/2016 10:16:16.507 [connect info 603] Domain: “abcd.hos"

09/15/2016 10:16:16.509 [connect info 603] Server: "vpn.abcd.es:444"

09/15/2016 10:16:16.581 [general notice 603] Connecting to vpn.abcd.es:444...

09/15/2016 10:16:16.820 [general error 603] ERROR: SSL_connect: Undefined error: 0 (0)

09/15/2016 10:16:16.821 [general notice 603] Retrying...

09/15/2016 10:16:16.822 [general error 603] ERROR: SSL_connect: Undefined error: 0 (0)

09/15/2016 10:16:16.823 [general error 603] Authentication failure: Connection failed. Check log for details.

09/15/2016 10:16:16.823 [general error 603] NetExtender connection failed.

09/15/2016 10:16:16.823 [general notice 603] SSL VPN logging out...

09/15/2016 10:16:17.058 [general error 603] ERROR: SSL_connect: Undefined error: 0 (0)

09/15/2016 10:16:17.058 [general notice 603] Retrying...

09/15/2016 10:16:17.060 [general error 603] ERROR: SSL_connect: Undefined error: 0 (0)

09/15/2016 10:16:17.061 [general error 603] Logout command failed

09/15/2016 10:16:17.063 [general notice 603] SSL VPN connection is terminated.

09/15/2016 10:16:17.063 [config info 603] Loading saved profiles...

09/15/2016 10:16:17.065 [gui info 603] Connection failed. Check log for details.

 

pppd.png

 

I think the problem is a network file or because I put the wrong password and I can not detect this error. as I said the VPN working properly with another MAC using the same network.

Help....

Posted on Sep 15, 2016 1:45 AM

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zurrachillo

Q: VPN error connecting - pppd restricted

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  • Helpful answers

  • by Luis Sequeira1,Helpful

    Luis Sequeira1 Luis Sequeira1 Sep 15, 2016 3:19 AM in response to zurrachillo
    Level 6 (12,157 points)
    Mac OS X
    Sep 15, 2016 3:19 AM in response to zurrachillo

    You should not be messing with the security features of the OS.

     

    Problems may have to do with the network, or the client software you are using.

     

    I'd start by making sure that all the software is updated, and then create a new vpn entry, double-checking that everything is entered correctly.

     

    FWIW, I use the built-in VPN features on El Capitan to connect to my university regularly, and without issues.

    I am not familiar with "Fortinet", and I suspect you may need to update that, or just use the built-in VPN.

  • by zurrachillo,

    zurrachillo zurrachillo Sep 15, 2016 4:10 AM in response to Luis Sequeira1
    Level 1 (4 points)
    Mac OS X
    Sep 15, 2016 4:10 AM in response to Luis Sequeira1

    Hi I have tried using you mention me "El Capitan" but nose as set as I trabjo SSL-VPN and do not see the field to get the domain, just try several options and gives me error.

    I put the data to connect are:

    - Address

    - User

    - Pass

    - domain

     

     

    This updated equipment and application but still does not work, any idea to try ??

    speak spanish?

  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 Sep 15, 2016 5:26 AM in response to zurrachillo
    Level 6 (12,157 points)
    Mac OS X
    Sep 15, 2016 5:26 AM in response to zurrachillo

    You should uninstall netextender and forticlient. They may actually be the cause of your problems. Do not use any programs that claim to "protect" your mac, be it antivirus or any sort of "cleaners".

     

     

    You need to know the exact settings required for your vpn connection.

    There are a few different types (IPSEC, PPTP and more), and you need to choose the right one when you create the connection, otherwise it won't work. If necessary, ask the institution to which you are connecting for instructions. If it is a university they may even provide those instructions online; in any case they are the ones who know the exact details.

     

    The domain can probably be entered with the user, as in user@domain; again, ask the institution for the details.

     

    With the details at hand, it takes seconds to create a vpn connection using the mac built-in software.

    Let me know if you need help with that.

     

    No hablo español suficientemente bién, especialmente quando hay términos técnicos, como en este caso...

    pero si es más fácil para ti escribir en español lo entiendo.