Desktops
Q: startup
Hey
once i want to startup my macbook it wont accept my password i have to shut it down several times untill it works somtimes it won't for days what should i do
iPad Air Wi-Fi, Cellular, iOS 9.3.2
Posted on Sep 15, 2016 3:10 AM
by Carolyn Samit,Solvedanswer
Apple Music
Reset your password
If you don't remember your password, or it isn't working, you might be able to reset it using one of the methods described below. But first try these simpler solutions:
- Make sure that you're typing the correct uppercase or lowercase characters. If your keyboard has Caps Lock turned on, the password field shows a Caps Lock symbol
. - If the password field shows a question mark, click it to display a password hint that might help you to remember.
- Try to log in without a password. If that works, you can then add a password by following the steps to change your password.
- Try to log in with the Apple ID password that you use for iCloud. If you just changed that password and the new password isn't working, try the old password first. If that works, you should be able to use the new password from then on.
Change or reset the password of an OS X user account - Apple Support
Posted on Sep 15, 2016 3:39 AM