pat_chua_see

Q: Cloud icon on photos

Hi,

 

Why are there suddenly cloud icons on my photo gallery? By the way, iCloud is turned-off. Device is an iPad Air 2.

 

Thank you! image.jpeg

Posted on Sep 15, 2016 4:44 AM

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Q: Cloud icon on photos

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  • by Jesse_K,

    Jesse_K Jesse_K Sep 15, 2016 5:46 PM in response to pat_chua_see
    Community Specialists
    Sep 15, 2016 5:46 PM in response to pat_chua_see

    Hey pat_chua_see,

    Looking at the screenshot you included, I can see why you would be questioning this.

    I would double check your iCloud settings because generally those icons only show on pictures when they are being downloaded from the iCloud Photo Library.

    You can also check on iCloud.com to see if the photos are there.

    Cheers.

  • by pat_chua_see,

    pat_chua_see pat_chua_see Sep 15, 2016 10:03 PM in response to pat_chua_see
    Level 1 (8 points)
    iCloud
    Sep 15, 2016 10:03 PM in response to pat_chua_see

    HI Jesse_K,

     

    Thank you for the reply! Although it seems that my iCloud for photos is entirely turned off. Please see the attached screenshot.

     

    image.png

     

    Thank you!

     

    Best regards,

     

    Patrick

  • by Jesse_K,

    Jesse_K Jesse_K Sep 17, 2016 8:39 AM in response to pat_chua_see
    Community Specialists
    Sep 17, 2016 8:39 AM in response to pat_chua_see

    It does show it as off, it is very odd that it is showing the cloud icon on the pictures.

    Did you recently restore the device from a backup or do you share pictures with someone with photo stream?

    What I would do next is check on http://icloud.com and see if any photos show on the website.

    Cheers.