HT204088: See your purchase history in the iTunes Store on a Mac or PC

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mordechaizalman
Level 1 (4 points)
Mac App Store

Q: App Refund

If I purchase an item online or in a store and I don't like it, then I can return it. Do I have the same facility with Apps I buy? If not, then why not? I should have either a free trial period or a 30 day window to return it.

MacBook Pro (Retina, 13-inch, Late 2013), iOS 9.2

Posted on Sep 15, 2016 4:28 AM

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mordechaizalman

Q: App Refund

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  • Helpful answers

  • by Dah•veed,Helpful

    Dah•veed Dah•veed Sep 17, 2016 7:39 PM in response to mordechaizalman
    Level 7 (34,765 points)
    Mac App Store
    Sep 17, 2016 7:39 PM in response to mordechaizalman

    Because the terms of use policy for the online content stores is "all sales are final." Support staff are known to give one refund per user account, so it is something one should use intelligently.

     

    Late 2012 Mac mini, macOS ?;  Watch, 38 mm silver AL, watchOS 3; iPad Air 2 & iPhone 6+, iOS 10.0.1;  Apple Airport Express

  • by mordechaizalman,

    mordechaizalman mordechaizalman Sep 17, 2016 7:40 PM in response to Dah•veed
    Level 1 (4 points)
    Mac App Store
    Sep 17, 2016 7:40 PM in response to Dah•veed

    Thanks, useful to know. Poor customer service though, but I guess that is what comes of serving a captive market.