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Helpful answers
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Sep 15, 2016 11:48 AM in response to ddfsgggggby chris_g1,Hi ddfsggggg,
After reading your post, I see that incoming notifications are preventing your iPhone from going back into standby mode after the notification is received. This does sound like it would be problematic, so I can see why you'd be reaching out for help.
Since you have already tried "Reset All Settings", I think a good next step would be to back up and restore your device using iTunes to see if the problem persists. Once you are finished restoring, try testing the device "set up as new" first to see if you still experience the same issue. Once you are done testing, you can then restore from your back up.
Here are some resources that will assist with my suggestions:
How to back up your iPhone, iPad, and iPod touch - Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Have a great day!
