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Helpful answers
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Sep 15, 2016 3:00 PM in response to Dennis Rodenby gail from maine,Are you using Apple Music or iTunes Match?
Cheers,
GB
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Sep 15, 2016 3:51 PM in response to Dennis Rodenby gail from maine,★HelpfulThen you cannot turn off Genius Results:
Turn Genius on or off
If iCloud Music Library is turned on, you can’t turn Genius off.
Choose File > Library > Turn On Genius (or Turn Off Genius).
Turning off Genius turns off Genius playlists, Genius Shuffle, and Genius Mixes.
Here is the support article that the quote reference above comes from:
iTunes 12 for Mac: Use Genius Shuffle, Genius playlists, or Genius Mixes
Best of luck,
GB
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Sep 15, 2016 3:44 PM in response to gail from maineby Dennis Roden,Thanks.
It would seem Apple would know what service I subscribe to and not send me an error message that instructs me to do something that doesn't exist with Apple Music.
Solved my problem though. Signed out of iTunes, which turned off Apple Music, allowed me to turn Genius off and on again. Now my music shows up on my phone, without even plugging in!
Weird message Apple needs to fix.
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