iPhone
Q: iTunes doesn't see iPhone 5s after iOS 10 install
Updated phone wirelessly. Everything went fine. I plug iPhone into Mac (10.7.5) and Image Capture asks me to unlock phone. It's unlocked but it still asks.
iTunes pops up an error:
I've switched data cables using both apple and 3rd party even different USB ports.
Nada.
Phone works fine with iOS 10. Computer just can't see it.
Any ideas?
Thanks
Posted on Sep 15, 2016 4:52 PM
by ChrisJ4203,Apple recommended
iPhone
From what I understand, and I'm not a Mac user, I've read that iOS 10 require iTunes 12.5.1, which requires OS X 10.9.5, according to this information on the iTunes download page.
Mac System Requirements
- Mac computer with an Intel processor
- To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor is required
- To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor and 2GB of RAM is required
- Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
- Broadband Internet connection to use Apple Music, the iTunes Store, and iTunes Extras
- Apple combo drive or SuperDrive to create audio, MP3, or back-up CDs; some non-Apple CD-RW recorders may also work. Songs from the Apple Music catalog cannot be burned to a CD.
- OS X version 10.9.5 or later
- 400MB of available disk space
- Apple Music, Apple Music Radio, iTunes in the Cloud, and iTunes Match availability may vary by country
- iTunes Extras require OS X version 10.10.3 or later
Posted on Sep 15, 2016 4:54 PM
