pol28

Q: pesky files in the trash & unable to connect to net

Hi! I'm using an 11-inch macbook air, early 2014, running on OS Yosemite 10.10.5 with the following specs:

  • 1.4 GHz Intel Core i5 processor
  • 4GB 1600 MHz DDDR3 memory

 

I can't seem to connect to the web even if my iphone and ipad work perfectly fine. When I use either safari or chrome, these appear.

web.jpg

safari.jpg

 

I'm also having problems updating apps in the app store. Question marks appear instead of icons.

app store.jpg

Lastly, the trash bin is empty when in regular mode, but now that I am trying to surf the net in safe mode, I am surprised to see that the trash bin has files in it. Please help!

 

trash safe mode.jpg

MacBook Air, iOS 10

Posted on Sep 15, 2016 8:53 PM

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