iTunes
Q: recognizing
after updating my itunes into version 12.5.1 my 6S Plus was not recognized anymore..what should i do..thnks for help
iPhone 6s Plus, iOS 9.3.5
Posted on Sep 15, 2016 10:25 PM
by charshaz,Solvedanswer
iPhone
When iTunes on your computer doesn't recognize your connected device, follow these steps. Try again after each step:
- Make sure that you have the latest version of iTunes that works with your computer.
- Check that you have the latest software on your Mac or Windows PC.
- Make sure that your device is turned on.
- If you see a Trust this Computer alert, unlock your device and tap Trust. If you still see the alert, you might need to reset your lockdown folder.
- Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.
- Restart your computer and iPhone, iPad, or iPod.
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
click on the option above to view more steps. MY issue resolved.
All the best.
Posted on Sep 16, 2016 6:57 AM