-
All replies
-
Helpful answers
-
Sep 16, 2016 5:34 AM in response to nicole26xby Jdieodj,Hi nicole,
I have the exact same question and tried to contact apple support but they don't really seem to understand the issue and cannot provide any help with this.
Neither does any of the articles on the internet seem to have a good solution for this.
I really would like to be able to restore all my picture but none of the software tools on the internet seem to work.
In the folder I do not have any sort of status.plist, info or manifest files which normally are present with a full backup so I assume that is the reason that iTunes doesn't recognize it.
I already tried to perform a new backup and copy the file to the snapshot folder. Itunes will recognize the backup but fails on the restore thereafter.