nicole26x

Q: Restore iphone from backup folder with only snapshot and status

Hi, i really need help badly. My phone recently got stuck in apple logo loop and i had no choice but to restore it.

all my important notes and documents are gone... i have a back up folder in my mac but it only contains snapshot and status. i cant select it from list of backups to restore in itunes. please help me anyone!!!:((((((

iPhone 6, iOS 10

Posted on Sep 14, 2016 8:36 AM

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Q: Restore iphone from backup folder with only snapshot and status

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  • by Jdieodj,

    Jdieodj Jdieodj Sep 16, 2016 5:34 AM in response to nicole26x
    Level 1 (4 points)
    iPhone
    Sep 16, 2016 5:34 AM in response to nicole26x

    Hi nicole,

     

    I have the exact same question and tried to contact apple support but they don't really seem to understand the issue and cannot provide any help with this.

    Neither does any of the articles on the internet seem to have a good solution for this.

     

    I really would like to be able to restore all my picture but none of the software tools on the internet seem to work.

    In the folder I do not have any sort of status.plist, info or manifest files which normally are present with a full backup so I assume that is the reason that iTunes doesn't recognize it.

    I already tried to perform a new backup and copy the file to the snapshot folder. Itunes will recognize the backup but fails on the restore thereafter.