lscfromcaba

Q: The apple watch sport is not working properly. The display is being “crazy” once or twice a week and I need to force restart it. Do you know what happen with the watch? Is it a common failure?

The apple watch is not work properly. The display is being "crazy" once or twice a week. And I need to force restart it. Is it a common failure?apple watch 1.JPG

Apple Watch, watchOS 2.2.2

Posted on Sep 13, 2016 12:10 PM

Close

Q: The apple watch sport is not working properly. The display is being “crazy” once or twice a week and I need to force r ... more

  • All replies
  • Helpful answers

  • by Jonathan UK,Solvedanswer

    Jonathan UK Jonathan UK Sep 16, 2016 6:10 AM in response to lscfromcaba
    Level 7 (34,578 points)
    Apple Watch
    Sep 16, 2016 6:10 AM in response to lscfromcaba

    Hi

     

    That is not a failure or fault.

     

    Zoom (an accessibility feature) has been enabled on your watch and you have accidentally zoomed in by tapping the display in a particular way.

     

    • To disable Zoom:
      • On your iPhone, in the Watch app, go to: My Watch (tab) > General > Accessibility > Zoom - turn off.
      • Or on your watch, go to: Home screen (via a single press of the Digital Crown) > Settings (cog icon) > General > Accessibility > Zoom - tap and turn off / on.

     

    • If the Accessibility Shortcut has been enabled and configured for Zoom, you can also enable and disable the feature more conveniently:
      • On your watch: quickly press the Digital Crown (the round button) three times.

     

    • To configure the Accessibility Shortcut:
      • On your iPhone, in the Watch app, go to: My Watch > General > Accessibility > Accessibility Shortcut (at the bottom) > select / deselect Zoom.
  • by lscfromcaba,

    lscfromcaba lscfromcaba Sep 16, 2016 6:11 AM in response to Jonathan UK
    Level 1 (8 points)
    Apple Watch
    Sep 16, 2016 6:11 AM in response to Jonathan UK

    Thanks Jonathan!

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 16, 2016 6:13 AM in response to lscfromcaba
    Level 7 (34,578 points)
    Apple Watch
    Sep 16, 2016 6:13 AM in response to lscfromcaba

    You're welcome!