HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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drpreeth

Q: recovery mode screen is not seen

recovery mode screen is not seen

Posted on Sep 15, 2016 7:55 AM

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Q: recovery mode screen is not seen

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  • by chris_g1,

    chris_g1 chris_g1 Sep 16, 2016 6:37 AM in response to drpreeth
    Community Specialists
    Sep 16, 2016 6:37 AM in response to drpreeth
    Hello drpreeth,

    Thank you for using Apple Support Communities. 

    I see that you are having issues with your iPhone and recovery mode. To make sure that nothing is being missed, the following article outlines how to put your iPhone into recovery mode: If you can‘t update or restore your iPhone, iPad, or iPod touch

    If this doesn't help or you still cannot see the recovery mode screen, please reply with more detail about your issue. Are you not seeing anything on the screen? What are you seeing? What happens when you try the steps in the article? Etc. 

    Best regards.