Q: Issues with iTunes 12.1.3.6 when trying to upgrade phone to IOS 10.1
Cannot update my iPhone software as iTunes is prompting me to update to 12.1.2 but I'm already on 12.1.3.6! Tried uninstalling and reinstalling iTunes but same error. When I click to update within iTunes, the update button briefly greys out but then reappears, and nothing happens. (My PC is running on Vista). Help!
iPhone 6s, iOS 9.3.4, Vista
Posted on Sep 15, 2016 11:33 PM
A subsequent update to iOS 9.0 required iTunes 12.3 or later on the computer and that is not supported by earlier than Win 7 for a PC. It think it wa iOS 9.1.
At the time of that iOS update there were many posts in the iPod touch forum who discovered they could no longer sync with VIsta or earlier.
Apple's Website for iSO devices als said that iTunes 12.3/Win 7 or later was required.
Posted on Sep 16, 2016 1:06 PM