chfd2006

Q: iTune12.5


After the update of latest version of iTune 12.5. yesterday, I cannot open it in our windows' PC (already restarted, then removed and reinstalled again). Same issues as other members? Bug? How to solve it? Thanks!

Posted on Sep 16, 2016 7:14 AM

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Q: iTune12.5

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  • by turingtest2,Apple recommended

    turingtest2 turingtest2 Sep 16, 2016 12:13 PM in response to chfd2006
    Level 10 (87,363 points)
    Apple TV
    Sep 16, 2016 12:13 PM in response to chfd2006

    Try deleting any iTunes shortcut from the start menu, task bar or desktop, then repair iTunes from the programs and features control panel.

     

     

    Otherwise for general advice see Troubleshooting issues with iTunes for Windows updates.

     

     

    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right-click the downloaded installer and use run as administrator.

     

    Review the other boxes and the list of support documents further down the page in case one of them applies.

     

    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with third party software.

     

     

     

    Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

     

     

     

    tt2