jdrewf

Q: itunes.exe entry point not found

After latest update error ITunes.exe entry point not found

avcfplayersetclientenforcedexternalprotectionmethod could not be located in the dynamic link library c:\program files\iTunes\itunescore.dll - I downloading windows 10 64  iTunes install and ran repair - repair did not fix the problem

Posted on Sep 15, 2016 5:26 PM

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Q: itunes.exe entry point not found

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  • by turingtest2,

    turingtest2 turingtest2 Sep 15, 2016 6:25 PM in response to jdrewf
    Level 10 (86,842 points)
    Apple TV
    Sep 15, 2016 6:25 PM in response to jdrewf

    Entry point errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. iTunesCore.dll is part of the main iTunes application and it will typically be in C:\Program Files\iTunes or C:\Program Files (x86)\iTunes.

     

     

     

    For general advice see Troubleshooting issues with iTunes for Windows updates.

     

    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

     

    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues, or for compatibility with QuickTime or third party software on 64-bit systems.

     

    Review the other boxes and the list of support documents further down the page in case one of them applies.

     

     

    Your library should be unaffected by these steps but there are links to backup and recovery advice elsewhere in the user tip.

     

     

    If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.

     

     

    tt2

  • by jdrewf,

    jdrewf jdrewf Sep 16, 2016 12:47 PM in response to turingtest2
    Level 1 (9 points)
    iTunes
    Sep 16, 2016 12:47 PM in response to turingtest2

    I fixed the corrupted due to the update by downloading the full install as if I did not have Itunes, ran the install when it offered to repair the files or delete Itunes I selected delete Itunes after the delete I ran the install Itunes. The install ran without issues and recovered all of my itune files. Everything appears to be running correctly now. Though I still wonder what created the corruption in the first place and why Itunes could not repair the installation.

  • by turingtest2,Solvedanswer

    turingtest2 turingtest2 Sep 16, 2016 2:32 PM in response to jdrewf
    Level 10 (86,842 points)
    Apple TV
    Sep 16, 2016 2:32 PM in response to jdrewf

    I don't know why it happens, but sometimes removal and reinstallation works when repair doesn't.

     

    tt2