Alisonlowe76

Q: iOS 10 Mail delete all function?

I Have just installed the new ios10 update and for some reason have lost the delete/trash all function in the mail app.

The delete button is greyed out and when you select all, you can only flag a post of mark as read/unread.

 

Am I missing something?

iPhone 6, iOS 10

Posted on Sep 13, 2016 12:50 PM

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Q: iOS 10 Mail delete all function?

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  • by irina_w,Helpful

    irina_w irina_w Sep 14, 2016 12:41 PM in response to Alisonlowe76
    Community Specialists
    Sep 14, 2016 12:41 PM in response to Alisonlowe76

    Hi there Alison,

     

    It's great that you bring your question about deleting all your email in the Mail app after installing iOS 10.  I know whenever I upgrade things can look and act a little differently so I'm happy to help you sort this out.

     

    Follow these instructions and you should be able to delete all messages in a folder.

    1. open the Mail app
    2. select the Mail folder you want to empty
    3. in the upper right hand corner tap Edit
    4. at the bottom you should see Mark All and Delete All in blue
    5. select Delete All and it will ask you again, Delete All or Cancel
    6. select Delete All and it will delete all the email in that folder

     

    Enjoy iOS 10 on your iPhone!

  • by Marksta625,Helpful

    Marksta625 Marksta625 Sep 14, 2016 3:44 PM in response to Alisonlowe76
    Level 1 (20 points)
    iCloud
    Sep 14, 2016 3:44 PM in response to Alisonlowe76

    I have this problem as well on iPad.

    The option to delete all is no longer there.

  • by Jesse A V,Helpful

    Jesse A V Jesse A V Sep 15, 2016 4:29 AM in response to irina_w
    Level 1 (9 points)
    iPad
    Sep 15, 2016 4:29 AM in response to irina_w

    That is not true. Those options are not there anymore In ios10

  • by larryincmh,Helpful

    larryincmh larryincmh Sep 15, 2016 4:44 AM in response to irina_w
    Level 1 (19 points)
    iPad
    Sep 15, 2016 4:44 AM in response to irina_w

    These instructions no longer work on my iPad or iPhone after iOS10 upgrade. As with the other users the trash function is grayed out. Only thing you can do is mark all or flag all.  The trash button becomes blue after you select a message but there is no delete all or select all function.  I have 62 mails in a folder I want to delete I can't take the time to click each one. Before you hit one button and you could delete all in the box.

  • by Troyxx,

    Troyxx Troyxx Sep 15, 2016 1:24 PM in response to Alisonlowe76
    Level 1 (18 points)
    iPhone
    Sep 15, 2016 1:24 PM in response to Alisonlowe76

    Not working in my 7s in ios10.

    This was one of the best features in the mail app in ios9.

  • by S. Sinclair,

    S. Sinclair S. Sinclair Sep 16, 2016 9:43 AM in response to irina_w
    Level 1 (4 points)
    iPhone
    Sep 16, 2016 9:43 AM in response to irina_w

    Did you even check before answering? The feature was removed from iOS 10.

  • by Troyxx,

    Troyxx Troyxx Sep 16, 2016 9:55 AM in response to Troyxx
    Level 1 (18 points)
    iPhone
    Sep 16, 2016 9:55 AM in response to Troyxx

    I mean 6s...lol

  • by Troyxx,

    Troyxx Troyxx Sep 16, 2016 10:26 AM in response to S. Sinclair
    Level 1 (18 points)
    iPhone
    Sep 16, 2016 10:26 AM in response to S. Sinclair

    I did a good search and found nothing about this being deleted except through posts here. Can you link the reference that this function was deleted from IOS10?

     

    I find it odd that a feature like this was removed.

  • by larryincmh,Helpful

    larryincmh larryincmh Sep 16, 2016 10:38 AM in response to Troyxx
    Level 1 (19 points)
    iPad
    Sep 16, 2016 10:38 AM in response to Troyxx

    I have not found anywhere on line, however have not looked very hard, for some kind of press release or official statement that touts this as a feature that has been removed.  It seems to be one of those things that Apple just does as part of an update with no announcement, just their judgement call on what we might want or not want.  That's my take on it.  Seems they didn't research this one too much however, what a huge loss of a feature. 

     

    I have discovered that the feature still remains in the mailbox labeled "trash" but no other.  There is also no feature to select all and then move all to the trash for example.  I have some accounts that use a "deleted mail" label instead of trash and it's disabled there too.  If I manually select mail after clicking "edit" then the trash button appears but you have to go and manually select all mail to be deleted.  I have a lot of filters in my accounts that send notifications of work related items.  The subject lines always tell me what I want to know, so I never open the actual mail and after a day just want to empty the mailbox.  Hopefully someone in coding at Apple discovers that disabling this feature for the few boneheads who accidentally deleted their entire mailbox because they didn't understand what the word "all" meant in "delete all" don't represent the majority of the world (or if those boneheads do represent the majority of the world then we are in huge trouble as a species, grin).

  • by AMK123,

    AMK123 AMK123 Sep 16, 2016 12:40 PM in response to larryincmh
    Level 1 (9 points)
    iPhone
    Sep 16, 2016 12:40 PM in response to larryincmh

    Agree totally!!

  • by Markc1963,

    Markc1963 Markc1963 Sep 17, 2016 8:19 AM in response to irina_w
    Level 1 (4 points)
    Sep 17, 2016 8:19 AM in response to irina_w

    This is not correct, at the bottom i see Mark All in blue, move and delete are greyed out, there is no delete all.

    Delete all was there in iOS 9

  • by Jtcray0656,Helpful

    Jtcray0656 Jtcray0656 Sep 17, 2016 9:56 AM in response to Alisonlowe76
    Level 1 (9 points)
    Sep 17, 2016 9:56 AM in response to Alisonlowe76

    I Noticed that and it *****.  Is Apple going backwards on upgrades

    i get thousands of emails and now I have to touch everyone to delete

    these people out think themselves

    just put a **** switch in settings to turn trash  all feature on or off

    if you don't want that ability.    It's enough to make me dump apple

    And this dumb

    change in the clicking noise as well

  • by mikecalderone,

    mikecalderone mikecalderone Sep 17, 2016 12:46 PM in response to AMK123
    Level 1 (4 points)
    Sep 17, 2016 12:46 PM in response to AMK123

    I totally agree, I hope Apple sends an update that corrects this. What a pain to have to select and delete every mail one at a time!

  • by Yarli,Helpful

    Yarli Yarli Sep 17, 2016 12:48 PM in response to Alisonlowe76
    Level 1 (9 points)
    iPhone
    Sep 17, 2016 12:48 PM in response to Alisonlowe76

    Is there as way we can report this up to Apple?? I have a mailbox which get's several alerts an hour sent to it from my monitoring/syslog servers. A lot of them are more informational rather than important so I usually scan through them to make sure there's nothing I need to action and then use the Delete all to clear the mailbox.

     

    Now Apple have removed this option I've resorted to having to logon to my WINDOWS pc running Outlook to remove all the email from the mailbox instead. They've left the "Mark All As Read" option so why they've removed the "Delete All" option is beyond me.

     

    This has to be a bug because i'm sure Apple do RnD before they push stuff out and surely this wasn't present in the BETA too, because I really can't imagine it would have passed through otherwise.

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