babs670

Q: ipone 5 s

iPhone acting up all of a sudden TODAY.  "Call Failed" message.  "No Service" message.  When I try to place a call, the signal strength shoots up to maximum but calls fail.  I haven't changed anything.  And I take good care of my phone.  Problems come and go but just today.  My husband's Samsung is working fine.  I tried resetting by Off then On.  HELP PLEASE!!

Thanks,

babs

iPhone 5s

Posted on Sep 15, 2016 4:12 PM

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Q: ipone 5 s

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  • by Ulexes138,

    Ulexes138 Ulexes138 Sep 16, 2016 1:23 PM in response to babs670
    Community Specialists
    Sep 16, 2016 1:23 PM in response to babs670

    Hello babs670, 

    Thanks for reaching out to the Apple Support Community. I know how important it is to be able to rely on your phone working as expected and I'd like to help. You were on the right track starting with a standard restart of you phone. What I’d like us to do next is reset your Network Settings to make a fresh connection with your network to ensure we are using the latest communication settings needed. Rest assured, this will only affect settings like your WiFi password. Your content will not be erased.

    You will need to re-enter your Wi-Fi password once your device restarts.

    Please tap Settings > General > Reset > Reset Network Settings on your device.

    If the behavior persists, or you run into any trouble, the entire community is here to help.
    ​Best Regards