jd8886

Q: iphone 6  camera wont focus

iphone 6+ camera wont focus on the back view, it does focus on the front view.

PowerMac, iOS 8

Posted on Sep 15, 2016 6:12 PM

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Q: iphone 6  camera wont focus

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  • by JayB.,

    JayB. JayB. Sep 16, 2016 2:47 PM in response to jd8886
    Community Specialists
    Sep 16, 2016 2:47 PM in response to jd8886
    Hi jd8886,

    I understand that your rear camera will not autofocus when in the Camera app. If this is the case, please follow the steps below. 
     

    Your photos are blurred or out of focus

    If your photos are blurred, out of focus, or have dark spots, try these steps:

    1. Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    2. With iPhone 6 Plus and iPhone 6s Plus, a metallic case or magnetic lens could interfere with optical image stabilization. Try taking a picture without it, then compare the quality.
    3. Adjust the focus by tapping on the person or object in the preview screen. You’ll see the screen pulse or briefly go in and out of focus as the camera adjusts. In photo mode, try to stay steady when adjusting the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.

    If you still have issues with the focus on your camera, contact Apple Support.


    Get help with the camera on your iPhone, iPad, or iPod touch 

    This should allow your camera to focus as expected. Thanks for using Apple Support Communities to post your question. 
    Cheers!