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Sep 15, 2016 8:10 AM in response to BRTGRG76D30M082Hby Klabbelito0,A seconda della quantità di persone che stanno chiamando può richiedere più di 30 minuti , ti consiglierei di chiamare al mattino .
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Sep 16, 2016 2:36 PM in response to BRTGRG76D30M082Hby Bigcaine80,I don't understand.. Umm no speak in English??
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Sep 16, 2016 2:48 PM in response to Bigcaine80by ChitlinsCC,Bigcaine80 wrote:
I don't understand.. Umm no speak in English??
GoogleTranslate
There are only language specific forums for 5 non-English languages - Japanese, Korean, Chinese, Spanish & Portuguese
ALL other languages are supported here - for better or worse
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Sep 17, 2016 4:40 PM in response to Bigcaine80by Massimo Lombardo,numero verde
Sono giorni che provo a contattare il NUMERO VERDE IN ITALIA ma nessuno risponde dopo oltre 30 minuti di attesa...
Green number (Italian definition for free call services)
BRTGRG76D30M082H says: "I've tryed many days to contact the green number (free call support) in Italy but nobody is answering also after 30 minutes of waiting ...
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Sep 17, 2016 4:43 PM in response to BRTGRG76D30M082Hby Massimo Lombardo,Prova a iniziare un ticket di richiesta supporto online con opzione di chiamata
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Sep 17, 2016 4:59 PM in response to Massimo Lombardoby ChitlinsCC,Very clever, my friend Massimo !
Now that we know that " A " toll free number rings for 30 minutes, I wonder what we should say next?
"Are you calling the Apple Support number for Italy?"
"Contacting Apple Support is not achieved by 'calling a number'. The process is begun on the website at
Supporto Apple ufficiale
https://support.apple.com/it-it
where one MAY finally be presented with calling options after choosing the [Ottieni supporto] button near the bottom of the page." > https://getsupport.apple.com/?caller=home&PRKEYS= <
I cannot test - as every time I do it reverts to US location (it may be because I am logged in and Apple assumes that I am calling from HOME! - What IF I were on a TRIP to ITALY?)
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Molto intelligente, il mio amico Massimo!
Ora che sappiamo che il numero verde anelli numero "A" per 30 minuti, mi chiedo cosa dovremmo dire dopo?
"Stai chiamando il numero del supporto Apple per l'Italia?"
"Come contattare il supporto Apple non si ottiene 'chiamando un numero'. Il processo è iniziato sul sito web
Supporto di Apple ufficiale
https://support.apple.com/it-it
dove si può finalmente essere presentato con opzioni di chiamata dopo aver scelto il pulsante nella parte inferiore della pagina del [supporto ottieni] ". > https://getsupport.apple.com/?caller=home&PRKEYS= <
Non posso prova - come ogni volta che lo faccio ritorna alla posizione degli Stati Uniti (che può essere perché sono entrato e Apple si assume che io chiamo da casa -!? E se fossi in un viaggio in ITALIA) -
Sep 17, 2016 5:07 PM in response to Massimo Lombardoby ChitlinsCC,are you IN Italy?
Can you proceed until you get to the call options?
Is there a way to "call Apple" instead of scheduling a call?
I cannot "fake it" anymore - the only difference in my Apple ID is that I added a "Reachable At" phone number this morning
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Sep 17, 2016 5:08 PM in response to ChitlinsCCby Massimo Lombardo,What do you mean?
1) I translated the text, because this was on italian (sorry if made a request on english)
2) I show the way to start a ticket online to be called from apple
Did I made this wrong?
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Sep 17, 2016 5:11 PM in response to ChitlinsCCby Massimo Lombardo,No Germany, but I think I know the procedure.
You can also call a support-line start here: Contact Apple for support and service - Apple Support
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Sep 17, 2016 5:23 PM in response to Massimo Lombardoby ChitlinsCC,Not wrong
You told us what "green number" means
I was asking if the Original Poster (OP) was even calling some Apple number
We are also assuming that the OP is calling for "support" - they could be calling to "BUY" something
" Altri modi per acquistare: visita un Apple Store, chiama il numero 800 554 533 o trova un rivenditore. "
Apple (Italia)
If you are indeed in Italy, are you presented with pages in ITALIAN after choosing the [Ottieni supporto] button near the bottom of the page >
Supporto Apple ufficiale
https://support.apple.com/it-it
I cannot "fool" the website anymore into thinking that I am in Italy!
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Sep 17, 2016 5:25 PM in response to Massimo Lombardoby ChitlinsCC,Ooops...
The procedure is the same everywhere - BUT - the folks on the Apple end are local/regional
I get English speaking folks
Folks in UK do too - but the Apple folks are in Ireland
I do not know where any other call centers might be, but Apple Europe is in Ireland