Thank you so much
EtreCheck version: 3.0.3 (307)
Report generated 2016-09-16 16:28:52
Download EtreCheck from https://etrecheck.com
Runtime 2:28
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Description:
New iMac 8/30/16 El Capitan Slow on startup
Hardware Information: ⓘ
iMac (21.5-inch, Late 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac16,2
1 2.8 GHz Intel Core i5 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ⓘ
Intel Iris Pro Graphics 6200
iMac 1920 x 1080
System Software: ⓘ
OS X El Capitan 10.11.6 (15G1004) - Time since boot: about one hour
Disk Information: ⓘ
APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 998.98 GB (962.49 GB free)
Core Storage: disk0s2 999.35 GB Online
USB Information: ⓘ
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Hitachi-LG Data Storage Inc Portable Super Multi Drive
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Unknown Files: ⓘ
/Library/LaunchAgents/com.mentmac.service.update.plist
/Library/Application Support/mentmac/mentmac.app/Contents/MacOS/installer -evnt agnt -oprID 80801181|00260|1000017|0|0|1|0|000000000|07092016|02890160|NzE=|VGltZVNlYXJjaE5 vdw==|VVM=|VW5pdGVkIFN0YXRlcw==|R29vZ2xl -dBrowser Safari
One unknown file found. [Check files]
Kernel Extensions: ⓘ
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (3.0.0 - SDK 10.9 - 2016-08-18) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.1 - SDK 10.11 - 2016-08-18) [Support]
/Library/Extensions
[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-09-13) [Support]
/System/Library/Extensions
[loaded] com.corel.painter.PainterAudioDriver (1.0 - SDK 10.10 - 2016-09-13) [Support]
[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.17-5 - SDK 10.11 - 2016-09-13) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 157 Apple tasks
[running] 74 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 44 Apple tasks
[loaded] 160 Apple tasks
[running] 86 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-09-05) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-09-05) [Support]
[running] com.avast.secureline.update-agent.plist (2016-08-31) [Support]
[running] com.avast.secureline.userinit.plist (2016-08-31) [Support]
[running] com.avast.update-agent.plist (2016-08-31) [Support]
[loaded] com.avast.userinit.plist (2016-08-31) [Support]
[failed] com.mentmac.service.update.plist (2016-09-08) [Support]
[running] com.wacom.wacomtablet.plist (2016-07-22) [Support]
Launch Daemons: ⓘ
[running] com.adobe.adobeupdatedaemon.plist (2016-09-05) [Support]
[running] com.adobe.agsservice.plist (2016-09-05) [Support]
[loaded] com.adobe.fpsaud.plist (2016-08-29) [Support]
[loaded] com.avast.init.plist (2016-08-31) [Support]
[loaded] com.avast.secureline.init.plist (2016-08-31) [Support]
[loaded] com.avast.secureline.uninstall.plist (2016-08-31) [Support]
[loaded] com.avast.secureline.update.plist (2016-08-31) [Support]
[loaded] com.avast.uninstall.plist (2016-08-31) [Support]
[loaded] com.avast.update.plist (2016-08-31) [Support]
[running] com.wacom.TabletHelper.plist (2016-07-22) [Support]
[loaded] com.wacom.displayhelper.plist (2016-07-22)
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2016-09-05) [Support]
[loaded] com.avast.home.userinit.plist (2016-08-31) [Support]
[loaded] com.avast.secureline.home.userinit.plist (2016-08-31) [Support]
User Login Items: ⓘ
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Mail Application (/Applications/Mail.app)
6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper SMLoginItem (/Applications/AvastSecureLine.app/Contents/Library/LoginItems/6H4HRTU5E3.com.a vast.osx.secureline.avastsecurelinehelper.app)
Internet Plug-ins: ⓘ
FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]
QuickTime Plugin: 7.7.3 (2016-08-31)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2016-07-22) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-09-05) [Support]
Default Browser: 601 - SDK 10.11 (2016-08-31)
Safari Extensions: ⓘ
TimeSearchNow - TimeSearchNow (2016-09-08)
3rd Party Preference Panes: ⓘ
Flash Player (2016-08-29) [Support]
WacomTablet (2016-07-22) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
3% WindowServer
2% kernel_task
2% fontd
0% sleep
0% com.apple.WebKit.WebContent(3)
Top Processes by Memory: ⓘ
882 MB kernel_task
262 MB com.apple.WebKit.WebContent(3)
213 MB com.avast.daemon
156 MB mdworker(9)
131 MB Mail
Virtual Memory Information: ⓘ
1.56 GB Free RAM
6.44 GB Used RAM (2.91 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Sep 16, 2016, 02:29:15 PM Self test - passed
Sep 15, 2016, 08:04:35 PM /Library/Logs/DiagnosticReports/Finder_2016-09-15-200435_[redacted].crash
com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Sep 15, 2016, 02:20:34 PM /Library/Logs/DiagnosticReports/AdobeGCClient_2016-09-15-142034_[redacted].cras h
/Library/Application Support/Adobe/*/AdobeGCClient.app/Contents/MacOS/AdobeGCClient
Sep 14, 2016, 07:14:31 PM /Library/Logs/DiagnosticReports/SecurityAgent_2016-09-14-191431_[redacted].cras h
/System/Library/Frameworks/Security.framework/Versions/A/MachServices/SecurityA gent.bundle/Contents/MacOS/SecurityAgent