iPod
Q: forgot password on ipod
My son forgot his password to his iPod, I have erased the device through iCloud but, I thought that would reset the iPod and go back to the Hello screen to select a new password but, the password screen is still there and the device is showing on my iMac to be erased. How do I choose a new password?
Posted on Sep 16, 2016 9:02 PM
by ChrisJ4203,Solvedanswer
iPhone
You cannot actually choose a new password, you are going to have to restore the device to remove the old one. See the instructions in this support document for help. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Posted on Sep 16, 2016 9:05 PM