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Helpful answers
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Sep 16, 2016 7:33 AM in response to nabila27by KiltedTim,The problem is that something broke when you dropped it.
Make an appointment at the genius bar of your local Apple Store and get it fixed / replaced.
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Sep 16, 2016 9:09 PM in response to KiltedTimby nabila27,probably what is the thing that is broken do you think?
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Sep 16, 2016 9:11 PM in response to nabila27by ChrisJ4203,Difficult to tell, however, since the iPhone does not have user serviceable parts, it really doesn't matter what is broken. Apple deals with it the same way. When you make your Genius Bar appointment, after they examine the device, they will explain your options.