Gary2670

Q: Cannot connect Bluetooth headphones direct to Apple Watch 2

Neither of my Bluetooth headphones will connect directly to my Apple Watch 2.

They successfully connect to both my iPhone on iOS10 and my IPad on iOS9.

Thanks

Gary

Apple Watch, watchOS 3

Posted on Sep 17, 2016 2:41 AM

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Q: Cannot connect Bluetooth headphones direct to Apple Watch 2

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  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 17, 2016 2:44 AM in response to Gary2670
    Level 8 (36,915 points)
    Apple Watch
    Sep 17, 2016 2:44 AM in response to Gary2670

    Hi

     

    It may help to unpair your headphones from your iPhone and iPad before pairing them to your Apple Watch.

     

    Check also that you are placing your headphones into pairing / discovery mode, in accordance with the manufacturer's instructions.

     

    It may also help to move the watch and headphones away from any other active Bluetooth devices when pairing them.

     

    More information:

    Use Bluetooth accessories with your Apple Watch - Apple Support

  • by Gary2670,

    Gary2670 Gary2670 Sep 17, 2016 2:48 AM in response to Jonathan UK
    Level 1 (4 points)
    Apple Watch
    Sep 17, 2016 2:48 AM in response to Jonathan UK

    HI Jonathan

    Thanks for your response- tried all these things. Both these headphones pair and unfair with iPhone and iPad instantaneously. Turned Bluetooth off on all devices but my watch and still no connection.

    Something is not 'right'. They show as an available device on my watch but neither will connect, both time-out.

    Thanks

    Gary

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 17, 2016 2:59 AM in response to Gary2670
    Level 8 (36,915 points)
    Apple Watch
    Sep 17, 2016 2:59 AM in response to Gary2670

    What is the make and model of the headphones?

  • by Dwleverenz,

    Dwleverenz Dwleverenz Sep 17, 2016 4:06 AM in response to Gary2670
    Level 1 (4 points)
    Apple Watch
    Sep 17, 2016 4:06 AM in response to Gary2670

    Thanks for starting this topic Gary. I have the same problem with the 'old' watch. Last week pre-update to watchos 3 it was communicating with by Bluetooth jogging earphones perfectl, as it has since origi purchase. After upgrading to the new OS, it can connect (handshake confirmed by green light on my earphones and 'connected' text in settings>bluetooth) but when you press the play button, an airplay dialogue box times out the connection. In other words, the problem you described is happening to a 1st gen watch owner who had previous success with Bluetooth pairing and music playing before upgrading watchOS to 3.

     

    Hope this note contributes to a solution,

     

    dwl

  • by Gary2670,

    Gary2670 Gary2670 Sep 17, 2016 5:22 AM in response to Jonathan UK
    Level 1 (4 points)
    Apple Watch
    Sep 17, 2016 5:22 AM in response to Jonathan UK

    One pair are Bragi Dash, the others are cheap Awei ones - but both connect easily to everything else - so it's not the headphones at fault.

    Thanks

    Gary

  • by Jonathan UK,Helpful

    Jonathan UK Jonathan UK Sep 17, 2016 5:40 AM in response to Gary2670
    Level 8 (36,915 points)
    Apple Watch
    Sep 17, 2016 5:40 AM in response to Gary2670

    Hi Gary

     

    Apple Watch is compatible with most Bluetooth headphones that use the A2DP profile, but it may not be compatible with some, especially those that offer additional features such as a built-in media player.

     

    Bragi Dash's features include fitness tracking and a built-in media player. It is not listed by the manufacturer as being compatible with Apple Watch:

     

     

    I suggest that you contact the manufacturer for more information and assistance:

     

  • by Gary2670,

    Gary2670 Gary2670 Sep 17, 2016 5:48 AM in response to Jonathan UK
    Level 1 (4 points)
    Apple Watch
    Sep 17, 2016 5:48 AM in response to Jonathan UK

    HI Jonathan

    Thanks - the spec says that they have the A2DP profile.

    I will follow up with them.

    Thanks

    Gary

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 17, 2016 5:54 AM in response to Gary2670
    Level 8 (36,915 points)
    Apple Watch
    Sep 17, 2016 5:54 AM in response to Gary2670

    You're welcome.

  • by deggie,

    deggie deggie Sep 17, 2016 6:00 PM in response to Gary2670
    Level 9 (54,686 points)
    iPhone
    Sep 17, 2016 6:00 PM in response to Gary2670

    Those should work with your Watch (especially since they did before) the article you listed is regarding compatibility for their app/BTLE. As it says in that article they should work at an IEM with any device supporting A2DP. You may have to turn off BT on your other devices using the app in order for them to work with Watch.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 20, 2016 3:24 AM in response to Gary2670
    Level 8 (36,915 points)
    Apple Watch
    Sep 20, 2016 3:24 AM in response to Gary2670

    Hi Gary

     

    I have checked with Bragi, who confirmed that The Dash is not presently compatible with Apple Watch, so cannot be used for listening to music from it.

  • by deggie,

    deggie deggie Sep 20, 2016 10:01 AM in response to Jonathan UK
    Level 9 (54,686 points)
    iPhone
    Sep 20, 2016 10:01 AM in response to Jonathan UK

    When you checked with Bragi did they say which of the Bluetooth profiles they are not correctly implementing? If both the Watch and the external device are properly implementing the approved BT profiles, particularly in this case A2DP, by definition they are compatible. So did they explain?

  • by Gary2670,

    Gary2670 Gary2670 Sep 20, 2016 11:27 AM in response to deggie
    Level 1 (4 points)
    Apple Watch
    Sep 20, 2016 11:27 AM in response to deggie

    OK here's the latest!

     

    from Bragi:

    Thanks for your message!

    Our increased security measures are currently not supported by all devices but we are working on improving compatibility with these devices. We are always looking to expand the compatibility with future updates. Please stay tuned.


    I'd say it's a no brainier that they have to work with the watch so I expect that'like come soon.


    However I did get some plantronics backbeat fit headphones to connect and they work very well, however they also have a little quirk in that you need to turn airplane mode on and off on the watch before they will reconnect.