HT201485: If you forgot the answers to your Apple ID security questions
Learn about If you forgot the answers to your Apple ID security questions
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Helpful answers
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Sep 17, 2016 9:01 AM in response to Daisy200by rccharles,My crystal ball is a little fuzzy. It's in the shop for repair. No return date established.
Are you on an iDevice?
Are you talking about the restriction password on ios?
I seem to recall that you need to restore from a backup that doesn't have the password set. Seems not optimal. I guess someone will chime in what the situation is.
Restore to factory settings by loading the latest version of ios that your machine will support:
1) Do a full backup of your device if needed. Twice is best -- cloud and computer.
https://support.apple.com/en-us/HT203977
2) Three ways of restoring your ipad. [ as easy as abc ]
2.a) "You can use iTunes to restore your iPhone, iPad, or iPod touch to factory settings and the latest version of iOS."
http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US
2.b) Be a little more insistent: "You can put your iOS device into recovery mode, then restore it using iTunes.:
http://support.apple.com/en-us/HT201263
3.c) At last resort you could consider DFU (Device Firmware Update). This could void your warranty.