TheAdmiral

Q: Siri Sending Text to "NULL"

When I say, "Siri, text my wife, 'X'," Siri responds correctly with, "Here's your message to Jill:  'X'.  Ready to send it?"  I say, "Yes", and the message sends.  Immediately I get a text from my carrier saying the message recipient was invalid.  100% of the time, I see that Siri has sent a text to NULL.

 

I've tried restarting my phone.  I've tried deleting and re-adding my contacts.  Anyone else having this issue?  Anyone know how to resolve it?

iPhone 6s Plus, iOS 9.3.5

Posted on Sep 8, 2016 5:42 AM

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Q: Siri Sending Text to "NULL"

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  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Sep 8, 2016 5:47 AM in response to TheAdmiral
    Level 5 (7,562 points)
    Mac OS X
    Sep 8, 2016 5:47 AM in response to TheAdmiral

    if it's from the carrier you need to contact them and see what they get back on their side. Ive had Siri send messages for me and I've never seen that one from iOS.

  • by TheAdmiral,Helpful

    TheAdmiral TheAdmiral Sep 15, 2016 11:43 AM in response to JimmyCMPIT
    Level 1 (8 points)
    iPhone
    Sep 15, 2016 11:43 AM in response to JimmyCMPIT

    I'm confident it isn't a carrier thing, because the carrier isn't the one sending a text message to NULL.  Siri, despite getting the dictation and recipient correct in the initial conversation, fails to send the iMessage to the correct contact number.  I found this thread (https://www.reddit.com/r/watchOSBeta/comments/50li1c/bugsiri_sending_texts_to_nu ll/) where a Watch user is experiencing the same issue, but no information on iPhone users having this problem.

  • by camping moose,

    camping moose camping moose Sep 13, 2016 2:56 AM in response to TheAdmiral
    Level 1 (4 points)
    Sep 13, 2016 2:56 AM in response to TheAdmiral

    I  doubt it is carrier unless you live in Alaska. I will be visiting my carrier tomorrow to see if they have a clue how to resolve it. Didnt happen to me until about September 1.

  • by Brodz64,

    Brodz64 Brodz64 Sep 13, 2016 10:34 PM in response to TheAdmiral
    Level 1 (4 points)
    Sep 13, 2016 10:34 PM in response to TheAdmiral

    Hey Mate,

     

    I've had this problem too since the latest iOS9 update.
    I was hoping the iOS 10 update this morning was going to fix it but I've had no luck.

     

    I've seen in other threads that people have had luck changing their language settings to something else and then returning it to the correct one.

     

    Settings > General > Language & Region.

     

    This did not work for me, but try it yourself.

  • by KRSdesign,

    KRSdesign KRSdesign Sep 14, 2016 4:36 PM in response to TheAdmiral
    Level 1 (9 points)
    Sep 14, 2016 4:36 PM in response to TheAdmiral

    I found a solution and had posted on another thread... I found that the problem contact has "LINKED CONTACTS" at the bottom of the contact page. One of those linked contacts only had an email and no phone number. I added the missing phone number and the Siri texts started going to the desired recipient.

  • by TheAdmiral,

    TheAdmiral TheAdmiral Sep 15, 2016 11:44 AM in response to KRSdesign
    Level 1 (8 points)
    iPhone
    Sep 15, 2016 11:44 AM in response to KRSdesign

    This particular contact doesn't have any other linked contacts.

  • by HyStik,

    HyStik HyStik Sep 16, 2016 12:25 PM in response to TheAdmiral
    Level 1 (4 points)
    iPhone
    Sep 16, 2016 12:25 PM in response to TheAdmiral

    Same issue. Happened after the 9.3.5 update. I updated to 10.0.1 and no change.

     

    However, I was able to fix this issue it by doing a Backup/Restore on my phone from the iTunes desktop app. I restored the phone first as a New iPhone. I added a couple of contacts, sent some text messages through Siri and it worked fine. I then did a Restore from the Backup done through iTunes, signed in with my AppleID, sent some more texts through Siri and everything worked normally.

     

    This seems akin to going after a fly with a bazooka, but it seems to have worked. Maybe it has something to do with the iCloud Contacts backup that was done for the 9.3.5 update. Hope this helps!

  • by matheweis,

    matheweis matheweis Sep 17, 2016 10:27 AM in response to TheAdmiral
    Level 1 (4 points)
    Sep 17, 2016 10:27 AM in response to TheAdmiral

    I think it's a bad contact pointer on YOUR contact in the relationships section. Removing and re-adding that pointer fixed he issue for me (well, my wife, that was how I fixed it for her). Good luck!

  • by paul bresciani,

    paul bresciani paul bresciani Sep 18, 2016 1:41 PM in response to TheAdmiral
    Level 1 (4 points)
    iPhone
    Sep 18, 2016 1:41 PM in response to TheAdmiral

    Same problem here. I also tried naming someone else my wife, and when I tried to have Siri text "my wife" again, the new person's name came up, and that new text was also sent to "null." Seems like a "spouse" bug. Other Siri relationships (brother, sister, etc) work fine.

  • by vacantsea,

    vacantsea vacantsea Sep 21, 2016 3:49 PM in response to TheAdmiral
    Level 1 (4 points)
    Sep 21, 2016 3:49 PM in response to TheAdmiral

    I've been having this problem too since I upgraded to iOS 10. Here's what finally worked for me:

    Deleted Facebook

    Deleted Facebook Messenger

    Settings -> Contacts -> Contacts Found in Apps -> Turned it off

    Settings -> Contacts -> Accounts -> Turned off contacts from all accounts but my iCloud account.

     

    I reinstalled Facebook and Facebook Messenger, but didn't allow Messenger to integrate with my iPhone contacts. It's been working fine for me now.