jasondhughes
Level 1 (14 points)
iTunes

Q: Unable to open iTunes libraries since 12.5.1 update

I applied the new iTunes 12.5.1 update yesterday and since then I have been unable to open any of my iTunes libraries.  I have three libraries in all, each stored on external disk, and I get the following error when I attempt to open the libraries:

 

"An iTunes library file cannot be found in the folder <foldername>.  Please choose a different folder."

 

I also sometimes receive an unknown error 13010 message, so I have deleted the Genius .itdb file for each library to no effect.

 

I'm running Mac OS X - not had any problems with using iTunes and libraries on an external drive since yesterday.  Does anyone have a similar issue or ideas on how to fix?

 

Thanks.

MacBook Pro with Retina display, iOS 10

Posted on Sep 14, 2016 3:18 AM

by Limnos,Solvedanswer
Limnos Limnos
Level 9 (54,195 points)
Mac OS X
A:

You can "close" it by marking a post as "solved", then most people will skip it unless they are looking for a solution to their own question, so I'll post one:

 

ASC user turingtest2 help document: Empty/corrupt iTunes library after upgrade/crash - https://discussions.apple.com/docs/DOC-6561

 

If you don't see your content after updating iTunes  - https://support.apple.com/kb/HT203225

Posted on Sep 14, 2016 7:02 AM

Close
jasondhughes

Q: Unable to open iTunes libraries since 12.5.1 update

  • All replies
  • Helpful answers