Q: Lost purchased App on Mac after email address changed
Context:
My ID account had been stolen last week, I just unlocked and found it back. Then I changed email address and password. Because my Mac Pro13 just remember the old ID address and update the new password at the same time, I can't log in with either passwords( old invalid, new doesn't match). The man in the genius bar couldn't solve it and finally cleaned the whole computer.
Problem:
After backing home, I login with my new address and passwords. The App Store lost all my purchased information. Can I find them back? ( This is not about using new ID, still the same account! So many people answered me on other blog saying that I should login with old account... ... Really want to cry and shake their head. Same account! Old email and password are invalid!)
Thanks to any help. Wish I can hear from your kindness soon before I purchased all again or my boss murder me.
MacBook Pro, iOS 9.3.5
Posted on Sep 16, 2016 10:21 AM
