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Helpful answers
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Sep 17, 2016 2:16 PM in response to JStewart65by Eric Root,Try shutting down using the power switch and then restart.
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Sep 17, 2016 2:45 PM in response to Eric Rootby Sandra T Goodwin,i have tried that multiple times to no effect.
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Sep 17, 2016 4:22 PM in response to Sandra T Goodwinby Eric Root,Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility and select First Aid. Then re-install the OS.