Javarican

Q: Syncing iPhone stuck in iTunes 12.5.1

I plugged in my iPhone after the last iOS update and now my iPhone is stuck on step this step. It sits like that for more than 15 minutes. I usually give up and cancel the sync. Anybody else having this problem?

Screen Shot 2016-09-16 at 10.15.31 PM.png

Not sure why calendars would be the hold up. Any help is appreciated.

iPhone 6s Plus, iOS 10

Posted on Sep 16, 2016 10:19 PM

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Q: Syncing iPhone stuck in iTunes 12.5.1

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  • by darren.s,

    darren.s darren.s Sep 17, 2016 2:41 PM in response to Javarican
    Community Specialists
    Sep 17, 2016 2:41 PM in response to Javarican
    Hi there Javarican,

    Welcome to the Apple Support Communities!  I see you're having an issue completing updating your iPhone with iTunes.  I know I rely on being able to keep all my information on my iPhone while doing an update, so it's my pleasure to assist you today.

    Any time you run into an issue with an update, you'll want to check out this article:

    If you see an error when you update or restore your iPhone, iPad, or iPod

    I know that you didn't actually have an error but the troubleshooting steps listed here are very good and should help you complete your update to iOS 10.

    Best wishes,