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Helpful answers
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Sep 19, 2016 1:25 PM in response to Mon millerby Starr.C,★HelpfulHello Mon miller,
Thanks for your question. Are you trying to activate the Messages app on an iPhone? The resource below will provide some initial troubleshooting steps for you.
If you get an error when trying to activate iMessage or FaceTime
Take care. -
Sep 19, 2016 1:28 PM in response to Starr.Cby Mon miller,Thanks,
i have tried those steps for about two now. Nothing works. should I check the inside number ?
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Sep 19, 2016 2:29 PM in response to Mon millerby judysings,Hello Mon miller,
At this point you would need to follow the instructions in the article above to:
- If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
- Contact Apple Support.
One of our technical advisors will need to work with you one-to-one to investigate this further.
Take care.
