carrieinholland
Level 1
(4 points)
Q: iMac wired mouse not tracking up
Hello everyone,
I have a two-year-old iMac with OS X 10.9.5. I have a wired mouse, not the bluetooth mouse. For some reason that I cannot discover, using the little grey ball allows me to scroll down pages but not up. So I have to go to the side of the window and move the grey sidebar up. It's a drag.
I may have changed the settings for my wired mouse, and that could be causing the trouble. After changing all the settings in different ways, I still can't fix it. I have cleaned the grey ball (upside down, rub around on clean paper), and cleaning the gunk off the track frame. Below are the current settings.
Can someone tell me what I should try next? I would really appreciate it. Thanks!
iMac, OS X Mavericks (10.9.5), Using wired mouse
rkaufmann87
Level 9
(58,481 points)
Try resetting the SMC, this may take 2-3 attempts. Please follow the directions in iMac SMC and PRAM reset
