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Sep 18, 2016 5:23 AM in response to RamfromIndiaby roaminggnome,If restore as new does not resolve, then you would have to buy an out of warranty replacement.
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Sep 18, 2016 7:33 AM in response to RamfromIndiaby SunOfRa78,★HelpfulIn most cases, a decrease in audio volume is due to the speaker grill becoming clogged with dust and other various "stuff" (applicable to both the earpiece speaker and the loudspeaker). If cleaning the external part of the grill doesn't change anything, they can be replaced (although not by Apple). That said though, it's much cheaper than purchasing an out of warranty replacement. It does mean forgoing any future out of warranty replacement for this phone, but for this model, it's probably a mute point.